Quality Customer Service
When we started a web design firm we were quick to learn of our clients past experiences with web designers. We were informed that many people had a lot of negative experiences. Some frequent complaints they had about their previous web development pertained to the following:
Your experience as well as your final product are equally important to us. The ability to use your website both, as your customer and as an administrator, are essential to us. Flashpoint Media is here to provide you with the assistance you need so that you have the know how to manage your website. If you have a question we are only a call, text or email away.
Website hosting and support
Flashpoint Media works hard to keep your website online for your customers. Nevertheless, issues can arise at anytime in the digital world. Our aim is to maintain a secure infrastructure on our servers for your site so that it always online. Unfortunately, there are is always a risk that issues can occur on your site. If your website goes down let us know about it and we can help get it back online.
After your website is live
After publishing your website, we are committed to insuring that you know what you need to know about your new website. If you have questions you can contact us or visit our resource section for help on your site.